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Process Assessment

Improved Management Decision-Making

  • IT budgets can be better directed and controlled

  • Staffing levels can be set with greater effectiveness and efficiency

  • Project planning can be done with more precision and confidence

  • The risk of failed projects, schedule misses and budget over-runs can be reduced

  • Ineffective or inefficient operational processes can be identified for improvement

  • Reduction planning can be done with greater foresight and confidence - just one mistake could be extremely costly

Investment in your staff may well be the largest component of your IT budget. With a confident understanding of the strengths, weaknesses and skills gaps in your organization you will have much better control over your IT budget and will, in most cases, see significant savings as a result.

A consistent and unbiased understanding of the skill sets across your organization will allow you to design the most efficient organization structure and plan more accurately for staff level increases or decreases. With a Baseline Skills Assessment you will have insight into the skills gaps within individual roles and, with the optional Group Analysis and Global Analysis - across your entire organization. This will greatly increase the efficient use of and planning for the training investments you need to make, and will help you identify areas in which such an investment will not have the payback you desire within the timeframe or cost structure you need.

Taos Baseline Skills Assessment is also designed to allow you to maintain information about distinct skills in such a way as to make pulling together dynamic tiger teams or project teams easy. Additionally, knowing precisely what skills are in a group is essential to confidently taking on new projects, or deciding how to distribute the workload. With this knowledge you can have better accuracy in planning project timelines and in knowing when you need to turn projects away, or put them off.

And, as a natural extension to the Baseline Skills Assessment, Taos is able to provide you with group and global recommendations, not only about training needs, staffing levels and structures, but also about broken or inefficient processes within or between groups though our optional Group Analysis and Global Analysis.

Finally, armed with the individual and global knowledge you achieve through the Baseline Skills Assessment process, you can be prepared if you need to plan for a reduction in headcount, or re-adjust your organization after reducing staff. One mistake can be extremely costly, and avoiding hasty last minute or emotional decisions is key to managing headcount reduction effectively. Additionally, looking across the organization as a whole in a consistent and normalized way will ensure that superior teams or individuals are not as affected as marginally performing ones.

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Relevant Case Studies

Case Study 1: Integrating an Acquisition

Case Study 2: Enterprise Distributed Desktop Support


Related Documents

The Case for Staff Assessments (PDF)

Baseline Skills Assessment Datasheet (PDF)

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