Taos provides multiple layers of support ranging from assignment learning opportunities to emergency assistance on assignment.
- Practice Management, Practice Leaders and Senior Technical Consultants are devoted to answering any questions that require immediate technical support. Get suggestions or quick answers when you post on our active forums monitored by Practice Management and Practice Leaders.
- Read up on new skills or learn more for a specific assignment need with 24-hour access to Safari, an O'Reilly-supported e-library, and e-learning courses.
Hear it, see it and learn it from an expert. Our most active practice areas are led by senior consultants with proven technical skills and an excellent history of successful engagements. These are the people who can help solve your toughest problems and who can help you develop your professional skills like no one else can.
Practice Leader Office Hours: Stay on top of the latest and greatest in technology with thought-provoking, informative discussions held at Taos on a weekly basis. Led by Practice Leaders, each talk is centered around a discussion topic ranging from the latest technology releases to professional skills improvement.
Virtual Technical Community (VTC): Home to our extremely active forums, the VTC is the employee intranet and so much more. Consultants can easily access the forums through the VTC at any time to post escalation support questions, share knowledge with the community, solicit feedback on projects or spark a conversation about a new technology. Information about training classes and other professional development resources are centrally located on the VTC.
The Engagement Manager is a key resource to fostering and enhancing our consultant relationships and serves as a continual link back to Taos while consultants are on assignment. Engagement Managers ensure the consultant is provided with all of the necessary tools to be successful, from technical assistance to professional skills coaching. The Engagement Manager also serves as the first line of defense for a consultant. If an issue arises, the Engagement Manager is always easily accessible and will wrangle all available resources to quickly and effectively resolve the problem.