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Taos, Inc.
Case Study 1:
Integrating an Aquisition
Case Study 2:
Desktop Support for 9,000 Users
Case Study 3:
Remote Training Lab Network Security
Case Study 4:
Datacenter Move
Case Study 5:
Evaluating Proposals from Sun and IBM
Case Study 6:
Engineering Support Team
Case Study 8:
Enterprise Distributed Desktop Support

Case Study 7: Enterprise Backend Support

Client
A leading worldwide software developer.

Problem
This company was in the early stages of a separation from a parent company and needed to architect their own stand-alone IT environment. In addition, they needed to augment their existing staff with appropriate experts to fill the gaps after breaking away from the parent company.

Taos Solution
Through a Supported Deployment, Taos architected the complete network and infrastructure separation plan and continues to provide day-to-day support for the new stand-alone environment in all areas of IT with the exception of Helpdesk and Desktop support.

Supported Deployment

The Taos team began with one architect and quickly grew to an entire IT team designed to create the network and systems infrastructure for this newly independent company. Over time the contributors consisted of an Network and Security Architect, several Senior Systems Administrators with specialties ranging from Windows to Solaris, to Linux, to DNS, to LDAP, a team of Java and PHP Developers, and a team of Database Administrators who built the Intranet functionality for internal operations management. Taos provided professional support to the team and our client through input into designs, executive presentations, and team structure. Taos Staff Management, Technical Management, and Account Management worked closely with the client's own management and the team itself to help ensure timely delivery against objectives and to work toward creating a strong collaborative work environment. Beyond the successful launch of the new network and systems environment, the client leveraged Taos' detailed knowledge of the environment to augment their ongoing IT support staff as needed with Taos experts.

Results

Taos successfully completed the separation for the client, on-time and within budget, and continues to flexibly provide on-site expertise as needed for ongoing IT support.

© 2004, Taos Mountain, Inc.