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Introduction
A powerfully flexible alternative to traditional Outsourcing,
contractors or regular employee staffing, Taos' Managed Engagements
intelligently apply the best of our technical resources, practices,
project- and people management to a carefully defined portion of
your IT environment.
Flexibility is the key here. We work with you to define
an appropriate service-level agreement (SLA) that builds in the
expectation that change happens, and that what you need some months
down the road might be more, less or just different than what you
need the day we begin. We work to agreed operational goals and commitments
in concert with your management and employee staff, and become part
of as much or as little of your organization as you need.
We are your partners in exceeding the expectations
of your user community, and delivering compelling cost efficiencies
at the same time.
A Managed Engagement is flexibly tailored to your
needs:
- Offers the benefits of outsourcing without the pain
- Scales for any size environment or technical employee population
- Integrates and leverages the best of your strengths and ours
- Implements service, documentation and performance disciplines
- Substantially reduces costs
The point of a Taos Managed Engagement is to offload
responsibility for certain aspects of your IT to a specialist who
can bring cost savings and operational improvements without locking
you into an inflexible and opaque contract with an outsourcer.
In a Managed Engagement with Taos you have a partner
who is passionately committed to your goals, with depth of technical
and management expertise, and a philosophy of flexibility and cooperation.
We employ, manage and support the staff in the roles
you wish to offload. At the same time, we sign up to an SLA that
is appropriate to your business. And, we operate the Managed Engagement
flexibly enough to allow you to increase, decrease or change skill
levels as much as you need. All this while saving you money.
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