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Taos, Inc.
Baseline Assessments Gap Analysis Strategic Plan Deployment Solutions
Managed Engagements
Introduction
Flexible Staffing Levels
Meaningful Service Level Agreements (SLA)
Scorecard, Metrics, and Reporting
Elevation of Your Management
Beyond Engagement
Professional Services
Supported Engagements

Reducing Costs and Reducing Risks: Operational Excellence is Economical!

  • Operational Excellence is a cornerstone of a Flexible Outsource engagement
  • Achieve quantifiable cost savings through operational improvements
  • We implement world-class tools and processes in your environment
  • Set goals for achievement and milestones along the way
  • Work with us to select and implement the best practices for your unique needs
  • Leverage our documentation specialists, process, project-management and technical-domain specialists and our experience with similar sites rather than building everything from scratch

The peace of mind and predictable cost savings of a Flexible Outsource relationship are compelling enough, perhaps. But the biggest win might well be the effort we put into making sure that what we manage is very well managed.

We have world-class standards for process documentation, reporting, and continuous improvement, and a philosophy of ensuring that single points of failure - such as an illness or accident - don't result in failure of the engagement or of our commitments to you.

At the onset of the engagement we'll work with you to fully understand the processes and tools you now have in support of your environment. We'll identify improvements that we believe can be achieved in each of those areas, and we'll set the plan in place to make those improvements happen. And if you already have specific operational improvements in mind, we will work with you to make them happen.

The tools (issue management, monitoring, etc.) you use to manage your environment and the functions that support it can be evaluated, and we can offer guidance for improvements, and if desired provide those improvements with specific cost savings goals in mine. Your processes, process framework, and documentation too can be evaluated for guidance in improvements.

We've been consulting to leading Silicon Valley and Bay Area companies since 1989, and a Managed Engagement leverages all of that experience to your benefit.

If you have a question, we've likely heard it before - and carefully, thoughtfully, reached a conclusion appropriate to the context:

  • "What is the best way to do this with minimal initial and ongoing cost?"
  • "What is the best way to do this to achieve best of class standing?"
  • "What is the best way to do this to minimize the stress on an overburdened team, while keeping cost in mind?"
  • and so on

Taos has Tools and Process specialists, methodologies, and templates to minimize the implementation time and cost to you - we only build from scratch to the extent that you require.

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Relevant Case Studies

Case Study 2: Enterprise Distributed Desktop Support

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