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Multi-dimensional Technical Support: STC's,
VTC, and Labs
While on assignment, Taos consultants benefit from a powerful
trio of Senior Technical Consultants (STC's), a Virtual Technical
Community, and access to well-equipped lab facilities with on-going
technical training:
- Senior Technical Consultant's
are domain experts dedicated to supporting our consulting practices
- Taos VTC is a powerful "Virtual Technical Community" combining
the best of an interactive expert Q&A forum with a knowledge
database for fast answers to tough problems
- We maintain sophisticated, well-equipped
labs
- We hold evening classes at Taos,
and carefully developed STC-guided lab exercises
Our internal team of guru-level Senior Technical Consultants are
domain experts dedicated to supporting our consulting practices
and consultants in the field. The STC's form the backbone of our
technical community. They stay engaged with consultants' work,
make recommendations as to appropriateness of assignments, and
are there to provide technical support, or just a second set of
eyes, when a consultant feels that she or he could benefit from
access to a guru.
STC's also moderate question and discussion
forums and contribute content to the Taos Virtual Technical Community,
or "VTC", and
its associated knowledge databases. One of the reasons Taos consultants
are so remarkably effective on assignment is the vibrant community
of technical support that is always available to them.
We also maintain sophisticated, well-equipped labs where consultants
can come to update themselves on new technologies away from the
client environment. We are able to simulate many client environments
in our lab, with an impressive array of Unix, Linux, Windows, and
Networking equipment. Beyond the hardware and software, we maintain
a carefully developed set of STC-guided lab exercises to add structure
and rigor to many common learning tasks. As new technologies emerge
or particular products become topical, we update our tutorial material
and lab environment, and hold evening classes so that our consultants
remain current in their areas of expertise.
Best of all: STC support, the VTC, and Labs
are all provided at no additional cost to you. They are part
of our service, central to our business model, and part of the "secret
sauce" that
make Taos consultants so remarkably productive.
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