Taos-Header-photo-no-text
  Vol. 1 No. 2                                                                                                                             April 2009


In This Edition

In this edition of the newsletter you will find:


New Clients

We're pleased to welcome these new clients to the Taos Family:

ACS Systech
Alpha Innotech
BioMarin
Fusion-io



The Staff Manager: Taos' Invisible, Unsung Hero
By Erin Boyd, Staff Writer

In this economy, it's a given that every dollar counts. Companies don't want to waste money on consultants who can't meet their needs. And consultants don't want to be set up for failure in a new position which could possibly impact their career and/or reputation in a negative way. To eliminate these fears during a Taos engagement, we employ a behind-the-scenes Staff Manager who effectively equips our consultants for success, thereby contributing to long-term client satisfaction.

Read more...



Case Study

PMO Creation and Management

Success Highlights:

  • Identified the need for and created a sustainable PMO
  • Ensured license compliance among all installed software vendors
  • Drove ERP improvements and implementation
  • Filled interim Help Desk Manager position

Read More...



Did You Know...
Taos Provides Services to Engineering as Well as IT?

By Carrina Cappadona,
Director IT Management Consulting and Marketing 

Over the past 20 years, Taos has adapted its service offerings to keep pace with the evolution of technology and IT support in the Bay Area.  During this time, we've witnessed two significant changes ... 

Read more ...

Executive Leadership Team for TaosDear Reader, 

Efficiency and effectiveness are keys to success during times like these. In this edition of the Taos Trusted Advisor, we offer you a glimpse into our business' keys for success and how we pass these on to you. This edition also offers insight into how you can gain efficiencies in your organization by asking the following questions:

  • Is your data center set-up for scalable success?
  • Do you have internal processes in place to deliver business critical projects?
  • How are your vendors adding value? 

Now is the time to examine your organization to see where cost-effective value can be added. We hope you walk away with ideas on how you can improve your business to meet its objectives. If you have ideas that you want to share, we'd love to hear from you!

Warm regards,

The Executive Leadership Team at Taos


RicCocoBWlowresIn Your Corner:  Dealing with the Realities of the Economic Climate
By Ric Urrutia, Taos Co-Founder and CEO, and Coco Brown , Taos President and COO

 

In this economic climate, we often hear: "How is Taos doing?"  Times like these force creativity and careful examination of the business, namely - are we effective and efficient? Are we doing everything we should be doing to gain market share and ensure client and consultant success?  Our customer satisfaction ratings are strong.  And, although we're in a recession, Silicon Valley is not the epicenter of this meltdown ala 2001, and there is still plenty of critical IT work to be done.  Read more...



Jack ChenFeatured Consultant

Jack Chen: Sr. Windows Consultant and Practice Leader

Jack Chen is a senior Windows consultant who joined Taos in 2005 and has never looked back. With an impressively deep repository of theoretical and practical experience in Windows Active Directory, Security and Exchange, Jack continuously impresses clients and fellow Taosers alike. Read more...


Jack ChenThe Untold Story: Hidden Data Center
Costs & Limitations
By Bruce Whetstone, Executive IT Management Consultant with Taos' Office of the CIO Practice

"How could we be out of space in our data center?" asked the IT client services manager, incredulously.  "I was just by the data center a few weeks ago, and we have plenty of rack space open."

(This brought to mind the old joke, "How could I be out of money?  I still have checks in my checkbook.") 

The reply he received was, "We're not out of rack space, we're out of cooling capacity."

"But I only need two more servers!  Surely the cooling system can handle just two more servers?" the IT manager asked.    

To which he was told, "Sorry, we're already over the cooling capacity limits for the room, and there is a long list of other requests for more servers ahead of yours in the queue."

IT professionals, though experts in their specific domains, often know very little about data center infrastructure and consider the data center to be an infinite resource.   Read more...


Announcements

Upcoming April events for current Taosers:

·         Upcoming UNIX Office Hours:  Wednesdays, 6:00p-8:00p: Read More...

·         Linux Workshop:  April 14, 6:30p-8:30p: Read More...

For future Practice Management events, please check the calendar of events on the Taos VTC www.taosvtc.com. Attendance is available for current Taosers only and registration is available on the calendar of events. All events are held at the Taos office, unless otherwise noted. For other inquiries, email nsu@taos.com.



We Want Your Feedback
Taos is always interested in your feedback.  Send us an email and let us know what you think at newsletter@taos.com.