It’s the beginning of a New Year, time to make those New Year’s resolutions: lose weight, eat more vegetables, write that novel, travel to Europe, get that colonoscopy, etc. But as we all know, doing new things is hard; perhaps stopping things we are already doing is easier, a sort of Anti-Resolution. So I propose these anti-resolutions for IT professionals in 2015:
Stop generating non-actionable alerts: How many alerts have you ignored or deleted from your inbox today? “Alert Fatigue” is a common operations malady. Not only does it waste time and attention, but could drown out relevant alerts that need real attention. This is one of the easiest anti-resolutions: just turn them off.
Stop asking stupid security questions: Commonly used as an attempt to reduce password reset requests or as a cost-saving substitute for multi-factor authentication, security questions fail because people are no better at remembering the answers than their passwords. “What was the name of your first pet?” is a question I would have a hard time answering the first time, let alone later when I needed to reset my password.