Taos Managed Services
Optimize your cloud environments and achieve digital excellence with Taos
Taos helped a Global mass media and entertainment studio conglomerate with an 89% reduction of time for server provisioning
Run, Optimize and Automate Your Way to Innovation
Taos Cloud Managed Services is designed and built on DevOps and Site Reliability Engineering principles. We actively seek opportunities for continuous improvement of your processes, tooling and architecture.
Our philosophy of partnership and collaboration is what makes Taos different. We listen, learn and then recommend and implement continuous improvement, rather than a break-fix methodology. With this mindset, our customers view us an extension of their team, rather than an outsourced vendor.
Your Customer Success Manager will work with our teams to review, recommend, guide and support improvements to your operations and environments to keep your business running at its peak.
Hybrid Cloud Managed Services
From mission-critical operations through site reliability engineering and continuous improvement, Taos infrastructure managed services provides full cloud and hybrid operations support.
Remote workspace management
Our 24x7x365 global support center handles end-user needs, keeping them connected and productive. Taos handles user incidents and requests including identity and access management, application support, onboarding/offboarding and ticket escalations.
Jumpstart your DevOps initiatives with DevOps as a Subscription. Highly scalable, flexible and built using teams with diverse cloud and automation skills, DevOps Now delivers full DevOps capabilities as a subscription.
Accelerate your security initiatives with Taos DevSecOps Now- A subscription-based offering that adds security as a foundation element of your CI/CD pipeline operations.
Cloud Expense Management
Realize the largest possible savings with predictive analytics and actionable resource purchasing recommendations by partnering with Taos to manage multi-cloud billing, cost management and chargebacks.
Taos Managed Services are backed by industry-leading service level agreements, giving our customers peace of mind and allowing them to focus on growth and transformation activities. Staffed by highly-skilled technical resources, the Taos Operations Center provides continuous monitoring, alerting and support for our customers’ mission-critical application environments. Our Service level agreements offer a range of Mean Time to Response (MTTR) from 8 hours to 15 minutes depending on incident severity with a service availability of 99.95%. Our highly satisfied client base, gave us a Net Promoter score (NPS) of 82+, which is one of the highest in the industry.
The Taos Difference
Dedicated Customer Success Manager
A dedicated CSM works with our teams to review, recommend, guide and support improvements to your operations and environments to keep your business running at its peak. With this highly dedicated service model, we understand the challenges of our customers and work together on how to solve them.
Our focus has always been on transformational, mission-critical services and expertise. The Boise, Idaho Service Center is the hub of Managed Services and home to the Center of Innovation where we bring people and ideas together for collaboration and inspiration.
Being in the marketplace for 30 years, Taos has the breadth and depth of expertise that keeps us outperforming the competition. Unlike our competitors, legacy to emerging expertise is in our wheelhouse. Our expertise across AWS, GCP and Azure allows us to help you to optimize across your multi-cloud environment.
Taos helps Crocus Energy move to Google Cloud for increased scalability and speed.
Stressing over hidden egress fees?
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Gartner® Recognizes Taos in 2021 Public Cloud IT Transformation Services Magic Quadrant™
Taos Takes #1 Spot on Frost Radar
Global Managed Cloud Services Market, 2021
"Taos accommodated my need to have a remote team supporting our aging vSphere footprint. Even though it was against the DevOps Now standard, they allowed us to ship individual systems to their engineers and onboard them as contingent workforce. The engineers are skilled and attentive, and I trust them looking out for this part of our business."
"We had a great experience with Taos. The skillset and experience of the Taos team provided us with expertise we needed for the project. They were able to pull in additional expertise for related topics and conversations."
"Taos is a solid technology consultancy partner. They bring several decades of tried-and-true experience in technologies. They are my go-to partner to enlist for architecture, consultants, and managed services."
"Taos Tier 1 support services have been excellent since implementation in early Q1 2020. They were a key asset in helping us transition our workforce to a remote Work From Home one."