Conceptually, SRE has quickly evolved as an independent strategy or philosophy for dealing with data management, decision making, and workflow automation. At its core, SRE focuses on taking processes or tasks that have traditionally been done either fully manually or with a larger amount of direct oversight and implementing them through engineering teams that use automated tools and solutions to streamline the workflow.
The primary goal of SRE is to establish scalable and reliable network infrastructures that are able to sustain more positive user experiences and customer satisfaction. It’s a highly valuable practice, especially for enterprises that rely on larger networks and heavy code-based tasks with IT teams and admins who must manage countless devices in a growing virtual landscape.
These are seen in operational priorities as follows:
- Reduce organizational silos to help increase visibility and ownership across a system.
- Integrate automation tools and solutions to reduce or eliminate manual task management.
- Quantify all KPIs to ensure your teams are on the right track and your customers are getting the results they expect.